Effective Date: 17 Feb 2025

Welcome to Arts Enclave! Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, purchase our products, sign up for our courses, or interact with our services. Please read this policy carefully to understand your rights and choices regarding your personal data.

1. Information We Collect

We collect different types of information to provide you with the best experience:

1.1 Personal Information

When you use our website, we may collect personal details such as:

• Your name, email address, and phone number when you sign up or contact us.

• Billing details and payment information when you purchase our courses, eBook, or posters. (We use secure third-party payment gateways and do not store your payment details.)

• Any other details you voluntarily provide through forms or direct communication.

1.2 Non-Personal Information

We also collect general, non-identifiable data to improve our website and services. This includes:

• Device Information: The type of device, operating system, and browser you use.

• Website Usage Data: Pages visited, time spent on the site, and actions taken.

• IP Address: Used for security and analytics purposes.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality and user experience.

• Track visitor statistics for better service optimization.

• Remember your preferences for future visits.

You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected to:

• Process orders and provide services like course access and product deliveries.

• Improve customer support and respond to inquiries.

• Enhance website performance through analytics and feedback.

• Send updates and promotional offers (you can opt out anytime).

• Ensure security and prevent fraudulent activities.

• Comply with legal requirements.

3. How We Protect Your Information

Your privacy is our priority. We take the following steps to keep your data safe:

• Encryption: Sensitive data is encrypted to prevent unauthorized access.

• Secure Payment Processing: We use trusted third-party payment services to process transactions securely.

• Limited Access: Only authorized personnel can access user data for necessary purposes.

• Regular Security Audits: We review and update security measures to prevent cyber threats.

However, while we take strong precautions, no system is completely foolproof. Always use strong passwords and be cautious when sharing personal details online.

4. Third-Party Services

To provide the best experience, we work with third-party providers for:

• Payment Processing (such as PayPal, Stripe, etc.).

• Analytics & Website Performance Tracking (Google Analytics, etc.).

• Email & Marketing Services to send newsletters and offers.

Each third-party service has its own privacy policies. We recommend reviewing their terms to understand how they handle your data.

5. Your Rights and Choices

You have control over your personal information. You can:

• Request access to the data we hold about you.

• Update or correct incorrect or outdated information.

• Delete your account and request data removal.

• Opt out of marketing emails by clicking the unsubscribe link.

• Disable cookies in your browser if you don’t want tracking.

To exercise any of these rights, contact us at rtsenclave@gmail.com.

6. Data Retention

We keep personal data only as long as necessary for the purposes listed in this policy. If you request deletion, we will securely remove your data unless legally required to retain it.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If there are major changes, we will notify users through email or website announcements. The latest version will always be available on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:

📩 Email: rtsenclave@gmail.com
🌐 Website: Arts Enclave
📍 Location: Sujangarh, Jaipur

By using our website, you agree to this Privacy Policy. Thank you for trusting Arts Enclave with your privacy!